How to Host a Lean Coffee

In our Coaching Circles, we often use the Lean Coffee format to structure our discussions and keep the dialogue lively and engaging.  For the most part, this format works well for our Coaching Circle calls.  For those that are unfamiliar with Lean Coffee, Lean Coffee is a structured, but agenda-less meeting that helps fix some of [...]

2019-01-02T07:00:14-04:00By |Coaching, Collaboration|

Five Ways to Write Better Action Items

Writing specific, observable and repeatable Action Items with clear owners is an important skill for Product Owner and ScrumMasters to master (see my last post on why I feel this way).  In CSP Fast Pass, we will give you plenty of opportunities to put this skill into practice as you help your teams identify their own Action [...]

The Importance of Concrete Action Items

Retrospectives without concrete action items are pretty much a complete waste of time (and this coming from a guy who thinks the Retrospective is the MOST important discussion in Scrum!!).  Over-and-over again, when I encounter teams and organizations struggling to adopt Scrum and Agile, I often find lame, uninspiring Action Items as one of the [...]

14 Cognitive Biases Common to Product Owners

While the human mind has an amazing capacity for creative thought and sheer computational power, it has some annoying misfires that can get in the way of building really great products.  These misfires, sometimes referred to as cognitive biases, were first identified by Daniel Kanheman and Amos Tversky in the 1970’s.  In their work, Kanheman [...]

2018-07-09T05:40:15-04:00By |Product Management|

Agile Retrospective Framework in Five Steps

Did you know that every well-run Retrospective follows five steps?  In my experience, the best Retrospectives follow this outline first created by Diana Larsen and Esther Derby in their book, Agile Retrospectives.  Here is a summary of each stage. Set the Stage: setting the stage helps people focus on the purpose of the Retrospective, reviews [...]

2018-07-08T04:01:42-04:00By |Coaching, Facilitation|

Five Steps to Working Agreements for a Scrum Team

Working Agreements are one of the core compacts that all good Agile teams need and use.  For those of you unfamiliar with Working Agreements, they are nothing more than agreed upon protocols created by the team govern their interactions and clarify expectations.  They are different from Ground Rules which tend to be more about meeting guidelines, but some [...]

2019-08-30T08:24:37-04:00By |Collaboration|

CSP Fast Pass Founder to Speak at Agile Connect Porto on January 31st

Lisbon, Portugal (January 2018) - Carlton Nettleton, Certified Scrum Trainer® and President of Look Forward Consulting, is pleased to announce he will be speaking at the Agile Connect Porto meet-up on January 31, 2018 at 6:45 p.m.  His interactive topic will be “Learning from Product Failure to Achieve New Product Success!”  His discussion will share the story of [...]

2018-01-10T06:16:12-04:00By |News|